These Terms and Conditions govern the sale of products and services by Fleuurs, operated by IP GEN innovation LTD
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Acceptance of Terms
By accessing our website and placing an order, you accept these Terms and Conditions. -
Product Information
We endeavor to ensure that product descriptions and images are accurate. However, we do not warrant that product descriptions or other content on our site are error-free. -
Orders and Payments
All orders are subject to our acceptance. We reserve the right to refuse or cancel any order for any reason. -
Shipping & Delivery
We strive to ship orders within 24/48 business hours. Delivery times may vary based on your location and any issues encountered by couriers during delivery. -
Returns and Refunds
You have the right to return items within 15 days of receipt. Please refer to our Return Policy for details. -
Electronic Product Warranty
All our electronic products, including vacuum cleaners, gaming gear and other electronic devices, are covered by a one-year warranty from the date of purchase.
The warranty covers manufacturing defects and malfunctions that have not been caused by improper use or tampering.
In the event of a malfunction or defect, the customer is entitled to repair or replacement of the defective product. To avail of the warranty, please contact our customer service providing proof of purchase and a detailed description of the problem encountered. -
Limitation of Liability
IP GEN innovation LTD is not liable for any indirect, incidental or consequential damages arising from the use of our products or services. -
Changes to the Terms
We may update these Terms and Conditions from time to time. Changes will be effective immediately upon posting on our website. -
Applicable Law
These Terms and Conditions are governed by Italian law.